Cookie Policy

A cookie is a small text file that a website stores on the user's browser. Cookies facilitate navigation and are essential for the proper functioning of many services on the Internet. They are used, among other purposes, to remember user preferences, maintain active sessions in web applications, analyze browsing habits, and improve the content of the portal.

According to the entity that manages them

First-party cookies:

sent to the user's equipment from equipment or domains managed by Teros, from which the service is provided.

Third-party cookies:

sent from equipment or domains managed by collaborating entities, such as web analytics platforms, OAuth authentication providers (e.g., Google, GitHub), or customer support tools (e.g., Intercom).

According to the length of time they remain active

Session cookies:

temporary cookies that remain active only until the user leaves the portal or closes the browser.

Persistent cookies:

stored on the user's device and read by the portal on each new visit until their expiration date or until the user deletes them.

According to their purpose

Strictly necessary cookies:

essential for the proper functioning of the Teros AI Operating System, user authentication, security, and load balancing. These do not require prior user consent.

Analytical or measurement cookies:

allow us to evaluate the performance of the portal, analyze navigation, and improve our services.

Personalization cookies:

store user preferences (e.g., dark/light mode, language) to offer a more tailored experience.

Advertising cookies:

Teros does not use behavioral advertising cookies to track users across other websites for marketing purposes.

Cookies used on this website

Session and authentication cookies set by the AI Operating System (os.teros.ai) once you log in are listed in the cookie management panel of that application.

The use of strictly necessary cookies is based on the fact that they are essential to provide the service requested by the user (such as logging into the AI Operating System) and for the technical functioning of the portal, in accordance with applicable regulations on information society services.

The legal basis for the rest of the cookies — analytical and personalization — is the express consent of the user, in accordance with Article 6.1.a) of the GDPR and the current criteria of the European Data Protection Authorities.

The information collected through cookies will be kept for the periods indicated in the cookie configuration panel or, failing that, for the time necessary to fulfill the corresponding purpose, until the user revokes their consent or deletes the cookies from their browser or device. Authentication cookies typically expire when the session ends or after 30 days of inactivity.

Users can prevent the generation of cookies by configuring their browser. Please note that disabling strictly necessary cookies will prevent you from logging into your Teros account and using the AI agents.

Instructions for disabling cookies in the main browsers:

• Google Chrome: support.google.com/chrome/answer/95647
• Mozilla Firefox: support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
• Safari: support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
• Microsoft Edge: support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09

You can modify your cookie consent settings at any time through the cookie management panel available at the footer of our website.

For more information on how we process your personal data, including international transfers and your data subject rights, please consult our Privacy Policy. Any questions about this Cookie Policy can be directed to pablo@teros.ai.