Legal Notice and Terms of Service

This website portal (teros.ai), including its subdomains such as os.teros.ai and app.teros.ai, is owned and operated by Teros AI, S.L. (hereinafter, "Teros", "we", "us", or the "Company"), an AI safety and automation company with VAT/NIF number B-88787445, and registered office at Calle Jacinto Camarero 8, entreplanta, 28019 Madrid, Spain.

You can contact the Company for any legal or general inquiries via email at: pablo@teros.ai. For support inquiries, please use our Discord community at discord.gg/zHxZrbkUhb.

Minimum Age:

You must be at least 18 years old or the minimum age required to consent to use the Services in your jurisdiction, whichever is higher. We do not knowingly permit minors to use our Services, and we reserve the right to request age verification and suspend accounts that violate this policy.

Your Teros Account:

To access our Services, you must create an account. You agree to provide correct, current, and complete information. You may not share your account login information or API keys with anyone else. You are responsible for all activity occurring under your account, and you agree to notify us immediately if you become aware of any unauthorized access by sending an email to pablo@teros.ai.

Business Domains:

If you use an email address owned by your employer or another organization, your account may be linked to the organization's enterprise account, and the organization's administrator may be able to monitor and control the account, including having access to your Materials (defined below).

Teros is committed to building reliable and steerable AI systems. You may access and use our Services only in compliance with these Terms and applicable laws. In alignment with frontier AI safety standards, you may not access or use our Services to:

Violate Laws:

Engage in any manner that violates applicable laws or regulations, including export control laws.

Compete:

Develop products or services that compete with Teros, including using our Services to develop or train any artificial intelligence or machine learning algorithms or models.

Reverse Engineer:

Decompile, reverse engineer, disassemble, or otherwise reduce our Services to human-readable form, except where explicitly permitted by our open-source licenses.

Scrape:

Crawl, scrape, or otherwise harvest data or information from our Services other than as permitted via our official APIs.

Harm Critical Infrastructure:

Facilitate the destruction or disruption of critical infrastructure, or obtain unauthorized access to critical systems.

Create Malware:

Create or distribute malware, ransomware, or develop tools designed to compromise systems at scale.

Incite Violence or Hate:

Incite, facilitate, or promote violent extremism, terrorism, or hateful behavior, or promote discriminatory practices.

Compromise Privacy:

Misuse, collect, solicit, or gain access without permission to private information, or impersonate a human by presenting AI-generated results as human-generated.

Generate CSAM:

Create, distribute, or promote child sexual abuse material (CSAM), or facilitate the exploitation of a minor.

You also must not abuse, harm, interfere with, or disrupt our Services, including bypassing any of our systems or protective safety guardrails.

Generally:

You may interact with our Services by submitting text, code, or files ("Inputs"). Our Services generate responses ("Outputs") or enable AI agents to take actions on your behalf, such as software manipulation, data processing, and system interactions ("Actions"). Inputs and Outputs collectively are "Materials".

Rights and Responsibilities:

You are responsible for all Inputs you submit and all Actions you direct our agents to take. By submitting Inputs, you represent and warrant that you have all rights, licenses, and permissions necessary for us to process them, including the authority to grant Teros access to third-party services via OAuth or API keys. As between you and Teros, you retain any right, title, and interest in your Inputs. Subject to your compliance with these Terms, we assign to you all of our right, title, and interest in the Outputs.

Reliance on Outputs and Actions

Artificial intelligence and large language models are frontier technologies that are still improving in accuracy and reliability. When you use our Services, you acknowledge and agree that:

• Outputs may not always be accurate and may contain material inaccuracies (commonly known as "hallucinations").
• Actions taken by autonomous agents may not be error-free or operate exactly as intended.
• You should not rely on any Outputs or Actions without independently verifying their accuracy, especially in high-stakes contexts (e.g., medical, legal, or financial advice). Teros is not a registered investment adviser or legal counsel.

Agent Time:

Our subscription plans (Starter, Growth, Pro, Ultra, and Enterprise) are billed based on "Agent Time", which represents the total backend processing time your agents consume, including LLM inference and tool execution. Wait times and coffee breaks are not counted. If you exceed your monthly allowance, additional hours can be purchased on demand.

Bring Your Own Key (BYOK):

The Starter plan requires you to provide your own API keys for LLM providers. Teros is not responsible for any charges incurred directly with those providers.

Always-On Containers:

Higher-tier plans include 24/7 Always-On containers. We guarantee the availability of these containers according to our Service Level Agreement (SLA), but we reserve the right to perform scheduled maintenance with prior notice.

Teros utilizes third-party Large Language Models (LLMs) provided by entities such as OpenAI, Anthropic, and Google to power our AI agents, unless you use the BYOK feature. Teros does not own or train these underlying models. Your interaction with the platform may be subject to the Acceptable Use Policies of these third-party AI providers. Teros acts solely as an orchestrator and shall not be held liable for the specific content generated by these third-party models.

Furthermore, our Services allow you to connect to over 35 third-party applications (e.g., GitHub, Notion, Gmail, Linear, Figma, Sentry). Teros does not control and is not responsible for the data practices of these third-party services. Before enabling an integration, you must ensure you have the authority to grant such access.

All contents of the portal — including texts, graphics, logos, source code, system prompts, and software — are the exclusive property of Teros AI, S.L. and are protected by intellectual property laws. The self-hosted version of Teros is subject to its specific open-source license terms. You may not use our name, logos, or trademarks without our prior written permission.

Teros reserves the right to interrupt access to the portal at any time for technical or security reasons. We do not guarantee the reliability or availability of the portal.

To the maximum extent permitted by law, Teros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; (c) any actions taken by autonomous AI agents on your behalf; or (d) unauthorized access, use, or alteration of your transmissions or content.

You may stop accessing the Services at any time. We may suspend or terminate your access to the Services at any time without notice if we believe that you have breached these Terms, violated our Acceptable Use policy, or if we must do so to comply with the law. Upon termination, we may delete any Materials associated with your account.

You may not export or provide access to the Services into any U.S. or EU embargoed countries or to anyone on restricted party lists. We may comply with governmental, court, and law enforcement requests relating to the provision or use of the Services, and we reserve the right to report information regarding illegal activities (such as CSAM) to law enforcement authorities.

These Terms will be governed by and construed in accordance with the laws of Spain. You and Teros agree that any disputes arising out of or relating to these Terms will be resolved exclusively in the Courts and Tribunals of the city of Madrid, Spain, expressly waiving any other jurisdiction that may correspond to you.